FAQ & CONTACT

frequently asked questions

Prices vary by date but start at £24.00 per person – see table below.

DatesPrices
23rd & 24th November£24.00
30th November, 1st, 7th, 8th, 14th & 15th December£28.00
21st, 22nd, 23rd & 24th December£32.00

The above price is per person.
An adult can have a child of 0-6 months on their lap included in the price.
An adult can have a child of 7-23 months on their lap for an added £10.00


Car Parking at Oxenhope Station is £4.00 for a timed slot and is pre-bookable only.
The ticket price includes free travel on the Diesel Train or Special Bus Service, so you can travel locally to Oxenhope without using a car.

Elf Explorer uses British Railway Mark 1 coaches, which have seats arranged in four bays.

All Elf Explorer services depart from Oxenhope Station; before boarding your festive journey, there is an Elf Experience in the shed to visit.

Every effort will be made to ensure that steam locomotives haul our Elf Explorer services. The Elf Explorer service will operate a ‘Top & Tail’ with a steam locomotive on the Oxenhope end and a heritage diesel on the Keighley end to assist with operational needs.

However, should a steam locomotive be unavailable, we reserve the right to substitute a diesel locomotive without prior notice.

The Elf Explorer includes a visit to the Winter Wonderland & The Elf Show before boarding a one-hour steam train journey from Oxenhope Station, with a visit from Santa onboard, festive entertainment and a present for the children.

The Elf Explorer Experience last approximately two hours; this includes a visit to the Winter Wonderland and Elf Show before boarding an hour round trip on the train.

You can only board the Elf Explorer at Oxenhope Station.

However, you can park at the other station and use the Diesel Shuttle service, or if you live locally, catch the free bus service to Oxenhope.

The Elf Explorer journey has toilets on board and toilets at Oxenhope & Keighley Station.

The shuttle doesn’t have toilets, but all stations on the railway have facilities.

Inside the Exhibition Shed with the Winter Wonderland & Elf Show, Rudolph Refreshments will be serving hot & cold drinks, with tasty treats & tempting snacks. There will also be a well-stocked bar open in the Exhibition Shed that you can pre-order from when you book your tickets.

There is no on-train bar this year.

Dogs are not permitted onboard the Elf Explorer apart from Assistance Dogs. Please let us know if you are bringing an Assistance Dog to your party.

It will not be possible to accommodate pushchairs or buggies on the train. These should be left in your car wherever possible. We use old-fashioned carriages, which have narrow doorways and small vestibules. We do not have space on the train or at our stations to accommodate pushchairs or buggies.

Oxenhope Car Park is pre-booking only, but You can park at any station on the railway and catch the diesel service to Oxenhope for your Elf Explorer Experience.

Visit the dedicated Parking & Travel section to find out more.

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